Help centre
Frequently asked questions
Quick answers about payment, delivery, returns and tracking your order.
Plants Bangladesh is an online garden shop selling indoor and outdoor plants, cement, ceramic and stone planters, seeds, soil and potting mixes, fertilizer and gardening tools, with delivery across Bangladesh.
Cash on delivery is available for all website orders — you pay when your order arrives. For other payment options, please contact us before ordering.
Delivery inside Dhaka usually takes 1-3 business days. Outside Dhaka it typically takes 3-5 business days.
Delivery costs BDT 80 inside Dhaka and BDT 150 outside Dhaka. Charges are shown at checkout before you confirm your order.
Yes. We deliver to every district in Bangladesh through our courier partners.
Yes. If a plant arrives damaged or is not what you ordered, contact us within 24 hours of delivery with photos and we will arrange a replacement or refund.
Use the Track Order page with the order ID and phone number you used at checkout to see the current status of your delivery.
Our store is at 50 Zigatola Kacha Bazar, Dhaka, Bangladesh. Store hours are 10 AM – 8 PM; online orders are accepted 24/7 at plantsbangladesh.com.
Yes. Call us on +880 1351-628797 or message us on Facebook Messenger with details about your light, space and routine, and we will suggest plants and pots that suit it.