Question 1

What payment methods do you accept?

Accepted Answer

We accept cash on delivery, mobile financial services such as bKash and Nagad, credit cards and bank transfers.

Question 2

How long does shipping take?

Accepted Answer

Delivery inside Dhaka usually takes 1-3 business days. Outside Dhaka it typically takes 3-5 business days.

Question 3

How much is the delivery charge?

Accepted Answer

Delivery costs BDT 80 inside Dhaka and BDT 150 outside Dhaka. Charges are shown at checkout before you confirm your order.

Question 4

Do you deliver across Bangladesh?

Accepted Answer

Yes. We deliver to every district in Bangladesh through our courier partners.

Question 5

Can I return or exchange a plant?

Accepted Answer

Yes. If a plant arrives damaged or is not what you ordered, contact us within 24 hours of delivery with photos and we will arrange a replacement or refund.

Question 6

How do I track my order?

Accepted Answer

Use the Track Order page with the order ID and phone number you used at checkout to see the current status of your delivery.

Frequently Asked Questions

What payment methods do you accept?

How long does shipping take?

How much is the delivery charge?

Do you deliver across Bangladesh?

Can I return or exchange a plant?

How do I track my order?

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